Shipping policy

At Tidli, we’re committed to getting your order to you as quickly and smoothly as possible.


📦 Processing Time

All orders are processed within 1–3 business days after being placed.
Once your order is processed, it will be shipped out promptly.


🚚 Shipping Time

Estimated delivery times:

  • Canada & USA: 7–12 business days

  • International: 10–18 business days

Please note that shipping times may vary depending on your location and demand.


🌍 Shipping Costs

  • We offer free standard shipping on all orders

  • No hidden fees — what you see is what you pay


🔍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can use this to track your package in real-time.


⏱ Delays

While we aim to meet all delivery timelines, delays may occur due to:

  • High order volumes

  • Customs processing

  • Carrier delays

We appreciate your patience and understanding.


📬 Incorrect Address

Please ensure your shipping address is correct at checkout.
Tidli is not responsible for orders shipped to incorrectly entered addresses.


❗ Lost or Stolen Packages

Tidli is not liable for lost or stolen packages marked as delivered.
If you experience an issue, please contact us and we’ll do our best to assist.


📩 Contact Us

If you have any questions regarding your shipment, feel free to reach out:

Email: tidlibusiness@gmail.com


Thank you for choosing Tidli 💛
Made for little moments that matter.